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How do I customize how Reply200 responds?
We generate your voice and behavior automatically — but some things can only be set manually.
What we handle automatically
- Tone and voice — learned from your page's public content, captions, and past replies
- CTA selection — pulled from ads, post descriptions, and profile links
- Action decisions — reply, react, hide, or ignore based on comment intent
- Language — detected automatically and matched to each comment
What you can customize via support
Some preferences can't be inferred from public content. Contact support to adjust:
- Custom CTAs — e.g., "always say link in bio" or "never mention DMs on TikTok"
- Tone adjustments — shorter replies, more humor, more professional, etc.
- Content guardrails — topics to avoid or never mention
- Emoji preferences — specific emojis to use or skip
- Language restrictions — e.g., only reply to English comments
Tell us what matters to you — we'll update your profile configuration. No templates, no toggles. Just a direct adjustment to how your AI responds.
Why it works this way
Manual controls lead to rigid, unnatural replies. By keeping voice generation adaptive and handling edge cases directly, we stay natural and context-aware at scale.