Can I customize how it sounds?

Yes, but not through manual sliders or presets. We generate your voice automatically first, and only ask for manual input when something truly specific can't be inferred.

How we generate your voice

We build a reply voice by observing real signals, not settings. We learn how to sound by analyzing:

• Your page's historical replies and writing style — tone, formality, pacing, emoji usage, and phrasing patterns
• How your audience interacts with you — short vs. long replies, playful vs. serious responses, and how conflicts are handled
• Content type and placement — replies under ads, posts, and live streams are each shaped differently
• Platform norms — each platform has different expectations for tone and engagement

This allows us to adapt naturally over time without requiring manual configuration.

When manual customization is needed

Some aspects of a brand or individual can't be reliably inferred from public content alone. Examples include:

• Branding emojis you always want used or avoided
• Family-first tone, religious sensitivity, or cultural framing
• Deliberately sharp, dry, or sarcastic voice that goes beyond what public posts reveal
• Support-style replies vs. creator-style replies
• Internal brand rules that are not visible publicly

In these cases, we won't guess.

How to customize these special cases

If you want to adjust or lock in specific voice rules, contact support. Tell us what matters to you — for example:

• "Always use these emojis"
• "Avoid sarcasm completely"
• "Sound more like a personal creator, not a brand"
• "Use a calm support-team tone in replies"

We'll update your profile replica manually to reflect this. No templates. No toggles. No retraining on your side.

Why customization works this way

Manual controls often lead to rigid, unnatural replies, conflicts between tone and context, and a higher risk of spam-like patterns.

By keeping voice generation adaptive and handling edge cases manually, we stay natural, context-aware, and safer for high-volume pages and ads.